Delivery
Where We Ship
We currently ship to all countries within the European Union (EU).
If you are located outside the EU, we’re not able to fulfill your order at this time.
Processing Time
Orders are typically processed within 1–3 business days (Monday to Friday, excluding holidays).
You will receive a shipping confirmation email with tracking details once your order has been dispatched.
Estimated Delivery Times
We aim to process and ship your order within 2 to 3 business days (excluding weekends and holidays).
|
Country |
Estimated Delivery Time |
|
Slovakia |
1–3 business days |
|
Other EU countries |
3–7 business days |
Total delivery time = processing time (2–3 days) + shipping time (1–5 days).
You will receive a tracking number once your order is dispatched.
Please note that delays may occur during high-volume seasons or due to external courier issues.
Shipping Costs
Flat rate shipping: €3.49
Free shipping on orders over €35
Shipping costs are automatically calculated at checkout.
Tracking
You will receive a tracking number by email once your parcel is on its way.
If you have not received your tracking information within 5 business days, feel free to contact us.
Delivery Issues
If your package arrives damaged or is significantly delayed, please email us at [your@email.com] within 5 days of the estimated delivery date.
We will do our best to resolve the issue as quickly as possible.
Customs & Duties
As we only ship within the EU, no customs duties or import taxes apply to your order.