Privacy & Cookie Policy
Last updated: [18.09.2025]
At STILLEABE, we respect your privacy and are committed to protecting your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Who We Are
STILLEABE is operated by a registered business entity based in Slovakia, European Union. We sell lifestyle accessories and ship within the EU. This website is hosted by Shopify Inc., a global e-commerce platform.
What Information We Collect
When you use our website, we may collect the following information:
- Personal Information: name, email address, shipping address, billing address, and phone number (if provided).
- Order Information: items purchased, payment method (e.g., PayPal), shipping method.
- Device Information: IP address, browser type, time zone, and some cookies installed on your device.
- Usage Information: how you browse and interact with the website (e.g., pages visited, clicks).
How We Use Your Information
- We use your data to:
- Process and fulfill your orders;
- Send you order updates and shipping confirmations;
- Respond to your customer service inquiries;
- Improve and optimize our website;
- Comply with legal obligations.
We do not sell your personal data.
Payment Information
All payments are processed securely through PayPal. We do not store or access your full payment information (e.g., credit card number). PayPal processes your data according to their Privacy Policy.
Cookies
We use essential and analytics cookies to enhance your shopping experience. Cookies are small text files stored on your device to help the site remember your preferences.
Types of cookies we use:
-Essential Cookies: Required for site functionality (e.g., remembering your cart).
-Analytics Cookies: Help us understand how visitors use the site.
By using our site, you agree to the use of cookies. You can control cookie settings through your browser.
Data Retention
We retain your order information for our records unless and until you ask us to delete it, in line with GDPR. Email correspondence and support requests may be stored for internal reference and quality control.
Your Rights (GDPR)
- As an EU resident, you have the right to:
- Access the personal data we hold about you;
- Request correction or deletion of your data;
- Object to certain uses of your data;
- Request data portability;
- File a complaint with your local data protection authority.
To exercise these rights, please contact us at [your contact email].
Third-Party Services
We share your information only with trusted third parties to operate our store, such as:
- Shopify (e-commerce platform);
- PayPal (payment processor);
- Shipping carriers (e.g., DPD, DHL, etc.).
These partners process your data according to their own privacy policies.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy & Cookie Policy, or would like to exercise your data rights, please contact us at:
[customerservice@stilleabe.com]